Is your network
under attack?
Send us the essentials. Our network team will assess the incident, check the traffic path and prepare a response suited to your infrastructure.
Or contact us
[email protected]Include the affected IP address or ASN, the start time and the best way to reach you.
Move quickly without losing the signal.
A network emergency starts with a small set of useful facts. The form only asks for what our team needs to begin assessing the incident.
Identify the target
An IP, prefix, ASN or domain is enough to start narrowing down the incident.
Describe the symptoms
Add the start time, affected services and, if known, the volume and protocols you are seeing.
Keep a contact reachable
A valid email address is essential; a phone number speeds up communication during the incident.
Already a Fiberway customer?
Use the customer portal to find your services and start a conversation with the context of your infrastructure.